Support
Last updated: June 2026
Need help with the Chrome extension, your account, billing, or privacy questions? This is the best place to start.
For support, email us at hello@viesly.net
Chrome extension help
Tell us what page you were reading, what you expected to happen, and what the extension showed. Article text comes from your open browser tab, and the backend does not fetch news URLs directly.
Account and billing
For login, subscription, Stripe checkout, cancellation, or quota questions, include the email address on your Viesly account so we can locate it safely.
Privacy and analysis data
Viesly does not store full article text. Support requests are handled separately from article analysis, and analysis outputs should be read as AI-detected patterns rather than statements of fact.
Unsupported news sites
Viesly only analyzes supported news domains from its allowlist. If a site is blocked, send us the domain and we can review whether it should be added.